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Viewing Charging Sessions

To view all the charging session transactions in the system, navigate to Customer > Charging Session. The following screen appears:Charging Sessions

  • You can use the following filters to limit the number of transactions you want to view:
    • Date
    • All Locations
    • All Chargers
    • All Connectors
    • Transaction Status
    • Payment Status
  • To download the transaction details in a .CSV format, click the Download Report button.
  • To view and download the invoice, click the View/Download Invoice button.
  • To email the invoice to a customer, click the corresponding Email Invoice button.
  • To view the reason for the termination of the session, click the corresponding View Description button.
  • To initiate to a customer, click the corresponding Refund button. The following screen appears:Refund
  • Enter the Refund Amount and Remarks. Then, click the Refund button.