Viewing Charging Sessions
To view all the charging session transactions in the system, navigate to Customer > Charging Session. The following screen appears:
- You can use the following filters to limit the number of transactions you want to view:
- Date
- All Locations
- All Chargers
- All Connectors
- Transaction Status
- Payment Status
- To download the transaction details in a .CSV format, click the Download Report button.
- To view and download the invoice, click the View/Download Invoice button.
- To email the invoice to a customer, click the corresponding Email Invoice button.
- To view the reason for the termination of the session, click the corresponding View Description button.
- To initiate to a customer, click the corresponding Refund button. The following screen appears:
- Enter the Refund Amount and Remarks. Then, click the Refund button.