Adding Users

You can add a single user or multiple users at once.

Adding Single User

To add a user, follow these steps:

1. Navigate to Administration > User Management. The following screen appears, which lists all the existing users:
2. Click the Add New User button. The Add New User screen appears:
3. Under the SINGLE tab, enter the following details:
   • First Name
   • Last Name
   • Primary Email (To be used for communication and login purposes
   • Contact Number
   • Role (Determines the level of access and functionalities available to the user in the web portal.
   • Reporting Manager (Must already have access to the web portal._
   • Network (The locations the new user will have access to. Access to specific chargers will be granted based on the user’s role and network access.)
4. Click the the Disable Two-Factor Authentication to enable or disable two-factor authentication. If enabled, the user will need to provide an OTP (One-Time Password) received via email at the time of login
5. Click Save.

note

All the required fields marked with an asterisk (*) are mandatory.

Adding Multiple Users

To add multiple users at once, follow these steps:

1. Navigate to Administration > User Management. The following screen appears, which lists all the existing users:
2. Click the Add New User button. The Add New User screen appears:
3. Click the MULTIPLE tab, the following screen appears:
4. Click the Download Template button. The User Add Template.xlsx gets downloaded to your computer.
5. Complete the template with the necessary information for each user.
6. Once filled, click the Upload file button to upload the updated file to the portal.
7. From the Network field, assign network access to all users in one go.
8. Click the Upload button.

Exporting Users

To export the details of all the user in a .CSV format, follow these steps:

1. Navigate to Administration > User Management. The following screen appears, which lists all the existing users:
2. Click the Export Users button.